Support

Have a question about your report or your purchase? We're here to help.

Email Support

Send us an email and we'll get back to you within 24 hours on business days.

I paid but didn't get my report.
Email us with your VIN and order confirmation and we'll resolve it immediately.
I entered the wrong VIN.
Contact us within 24 hours and we'll issue a re-run at no extra charge.
I want a refund.
See our Refund Policy for full details.
My report shows incorrect information.
Vehicle history data comes from official sources. We can't alter the records, but we can explain what each section means.